Growth rate in retail sales has been ”trending down” for the past two decades” Productivity Commission.

Because of this, a new retailing model is fast emerging, says Stuart Harker, global retail sector leader at PricewaterhouseCoopers.

“It’s not a technology push,” he says. ”It’s a consumer pull”.

Read more: http://www.theage.com.au/business/the-shops-are-dropping-as-consumers-call-the-shots-20110806

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